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Privacy Policy

This policy applies to all information collected or submitted on Jump Desktop's website and our apps on other devices and platforms.

Information we collect

When creating a Jump Desktop Connect account, you will be asked to enter your name, email address and a password. If you choose to sign in using a Google account you will be redirected to Google's website for authentication and Google will share your personal information with us. We use this information to log you into the Jump Desktop Connect service and for providing support.

We don’t send promotional emails or sell your information to third parties.

Your Server Lists

We never upload your server lists to our servers. If you choose the 'sync' option in Jump Desktop, your server lists will be uploaded to the third party of your choice.

Jump Desktop Connect service maintains an ephemeral list of all devices connected to the service. The data is not persisted and is removed once a device disconnects from the service.

Data Relays

When connecting using the Jump Desktop Connect service, we may route your connection through one of our relay servers incase it's not possible to establish a direct connection between your devices. The relayed data will always be encrypted and relay servers do not have access to the un-encrypted contents of the data.

Anonymous Usage Statics and Logs

We may gather anonymous usage statistics and logs to help maintain and improve the quality of our software and services.


We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS. Passwords are hashed, not stored, using industry-standard methods (currently bcrypt).


We may periodically update this policy. We will prominently display significant changes to the policy incase they occur.